Store Policy
Completing Orders
Orders placed before 2 p.m. Pacific time, Monday through Friday, normally will be shipped the
same day. PO Boxes are not accepted for shipping addresses.
Within 24 hours of submitting your order, you will receive a confirmation e-mail with your order
number and your order shipping notification. If you do not receive a confirmation e-mail, please
call (888) 575-3220.
Pricing
Promotional prices listed on our website are valid only for new merchant accounts with First Data
Independent Sales (San Francisco office). We encourage businesses to open new FDIS
merchant accounts with promotional prices for merchant equipment and software as additional
incentive to low processing rates and fees. However, you can purchase merchant products from
us without opening a merchant account.
For non-merchant pricing, pricing for existing FDIS merchant accounts, or to learn more about
our merchant accounts, please call toll-free (888) 575-3220.
Application Downloads
If your processing equipment requires FDMS application download, additional charge may apply:
$99.99 per terminal, $79.99 per PIN pad, $49.99 per check reader. This application charge may
be added to the total sales amount of your order or appear as a separate charge on your credit
card statement.
Licensing Fees
If you buy processing software, additional charge may apply in the amount of $75.00 per software
package. This licensing fee charge may be added to the total sales amount of your order or
appear as a separate charge on your credit card statement.
Cancellation of Orders
If you want to cancel your order before it has been shipped, please call (888) 575-3220
immediately and then send an e-mail to sales@cardservice-sf.com with your cancellation
request. A cancellation fee in the amount of 5% of the total sales amount will apply.
If deemed necessary in some cases to prevent merchant fraud, you may be contacted (by phone
or/and e-mail) within 24 hours to confirm your order. If your order cannot be confirmed, it will be
cancelled automatically.
Refund Information
We will issue a refund for your equipment (except shipping charges and 5% restocking fee) if you
return the products in resellable condition within 14 days from the date of your original order. A
written explanation and refund request is required in order to issue a refund. Once we receive
returned items, please allow 3-5 weeks for refund processing.
Please note that shipping charges will not be refunded in the case of a return. We will also retain
5% of the sales amount as a restocking charge.
Contact Information
If you have any questions or comments about this Store Policy, please contact:
FDIS San Francisco
P.O. Box 1522
San Francisco, CA 94159-1522
This Store Policy is currently applicable to all online and phone orders by FDIS United States
customers. Cross-border transactions may have their own rules and practices. All promotional
offers are brought to you by Alexander Vikoulov, FDIS agent. Restrictions may apply. Call for
details (888) 575-3220.
Orders placed before 2 p.m. Pacific time, Monday through Friday, normally will be shipped the
same day. PO Boxes are not accepted for shipping addresses.
Within 24 hours of submitting your order, you will receive a confirmation e-mail with your order
number and your order shipping notification. If you do not receive a confirmation e-mail, please
call (888) 575-3220.
Pricing
Promotional prices listed on our website are valid only for new merchant accounts with First Data
Independent Sales (San Francisco office). We encourage businesses to open new FDIS
merchant accounts with promotional prices for merchant equipment and software as additional
incentive to low processing rates and fees. However, you can purchase merchant products from
us without opening a merchant account.
For non-merchant pricing, pricing for existing FDIS merchant accounts, or to learn more about
our merchant accounts, please call toll-free (888) 575-3220.
Application Downloads
If your processing equipment requires FDMS application download, additional charge may apply:
$99.99 per terminal, $79.99 per PIN pad, $49.99 per check reader. This application charge may
be added to the total sales amount of your order or appear as a separate charge on your credit
card statement.
Licensing Fees
If you buy processing software, additional charge may apply in the amount of $75.00 per software
package. This licensing fee charge may be added to the total sales amount of your order or
appear as a separate charge on your credit card statement.
Cancellation of Orders
If you want to cancel your order before it has been shipped, please call (888) 575-3220
immediately and then send an e-mail to sales@cardservice-sf.com with your cancellation
request. A cancellation fee in the amount of 5% of the total sales amount will apply.
If deemed necessary in some cases to prevent merchant fraud, you may be contacted (by phone
or/and e-mail) within 24 hours to confirm your order. If your order cannot be confirmed, it will be
cancelled automatically.
Refund Information
We will issue a refund for your equipment (except shipping charges and 5% restocking fee) if you
return the products in resellable condition within 14 days from the date of your original order. A
written explanation and refund request is required in order to issue a refund. Once we receive
returned items, please allow 3-5 weeks for refund processing.
Please note that shipping charges will not be refunded in the case of a return. We will also retain
5% of the sales amount as a restocking charge.
Contact Information
If you have any questions or comments about this Store Policy, please contact:
FDIS San Francisco
P.O. Box 1522
San Francisco, CA 94159-1522
This Store Policy is currently applicable to all online and phone orders by FDIS United States
customers. Cross-border transactions may have their own rules and practices. All promotional
offers are brought to you by Alexander Vikoulov, FDIS agent. Restrictions may apply. Call for
details (888) 575-3220.
 | |  | |  | |  | |  | |  | |  | |  |
| The First Data Independent Sales Agent Program is operated by Cardservice International, Inc. Cardservice International, doing business as First Data Independent Sales (FDIS), is a registered ISO/MSP for Wells Fargo Bank, NA, Walnut Creek, CA an FDIC insured bank. American Express® requires separate approval. FDIS San Francisco is an independent agent office for Cardservice International. |